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Group Tour Instructions
Your tour guide will explain factory rules to you during your tour. As a working factory, rules and policies must be strictly adhered to. We reserve the right to end the tour at any time without a refund due to disorderly conduct or any behavior not suited for our factory or facility.
Remain with your tour guide and follow instructions given at all times
Remain 6 feet away from all staff members and stay an arm’s length away from tables and machinery
Front/backpacks are suggested for young children needing to be held during the tour
Please refrain from talking while the tour guide is speaking
Please refrain from talking on your phone during the tour. If you must answer your phone please notify your tour guide and they can direct you to an exit – you may miss part of the tour
Do not touch anything unless permission is given
Please do not park directly in front of the retail store. You are welcome to park in the second row in front of our store, our side gravel parking lot, or on the street above the store.
Cameras are allowed for personal use (please no video or selfie sticks). Please be respectful of our staff and others on your tour and ask for permission before taking head shots. Commercial use or exploitation for profit of any pictures or video is not allowed without written permission from Boehm’s Candies, Inc. Boehm’s reserves the right to pursue legal action.
No outside food or beverages are allowed in the factory, chalet, or chapel.
There is a fair amount of walking involved during our guided tour, including stairs and gravel. Stollers/walkers/wheelchairs will be unable to access the chalet and may find it difficult to make their way through the gravel to the chapel. If you would prefer a tour of just the factory please indicate so now by phone or email (the rate would remain the same).
In keeping with FDA guidelines, service animals are not permitted on the factory portion of our tour. If you require accommodations to tour only the chalet and chapel with a service animal, please let us know upon making the reservation.
On weekdays after 3:00 pm, weekends, and holidays, NO live production of candy making will be viewable during a tour. Monitors are located throughout the factory during these times to help show the production when it is in normal practice.
The High Alpine Chapel will be unavailable for viewing if there is the occasional scheduled wedding or function (generally occurring on the weekends)
Historical artwork on display may depict nudity or religious aspects created by the original artist and cannot be altered or removed on the tour.
Due to the unknown and constant changes surrounding Covid-19, we reserve the right to cancel reservations based off of updated CDC, State, and Federal guidelines. A full refund will be given under these circumstances.
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